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FAQ

SHOPPING

What Delivery Methods Are Available?
BTTP mobile supply truck offers Local Delivery! Get added to our delivery route and we will pull up to you with what ever you need! Currently serving Austin and the surrounding areas only.

Delivery Routes:

North of the River:
The Mobile Truck goes out on Thursdays for this route.
Cities we serve this day are the following:

- Georgetown
- Pflugerville
- Round rock
- Austin

South of the River:
The Mobile Truck goes out on Tuesdays for this route.
Cities we serve this day are the following:

- San Marcos
- New Braunfels
- Kyle
- Buda

Please check our Delivery Policy for more informations!
Do you have a physical store?
Yes we do. Our Brick & Mortar Store address is:
6501 South CongressSuite 1-101 Austin Texas 78745

If you prefer to pick up your order in person, please stop by our Brick & Mortar Shop or you can shop online on this site: www.
can i choose pick up in person?
No, this site only offers Mobile Truck Supply deliveries.

If you prefer to pick up your order in person, please stop by our Brick & Mortar Shop or you can shop online on this site: www.

PAYMENT

What Payment Methods Are Accepted?
We accept Visa, Apple Pay, Diners Club, Elo, Facebook Pay, Google Pay, JCB, Shop Pay, Venmo, Master Card, American Express, Discover, Paypal and Cash App.
Is it safe to use my credit card?
Yes! We are a Trust Certified Store. We never see or store your payment information.

RETURNS

Do I have to pay anything to return my items?
Items must be returned within 7 days of the delivery date. Return shipping charges will be paid by the customer.
What is your return policy?
All return requests must be made through Email. Please Email: info@bttpmobilesupply.com for request a return. Returns received without notification will be refused. Please read our Return Details below.

You may return an item within 7 days of the shipping date as long as it has not been used and all accessories and packaging must be unopened and undamaged. Items must be returned within 7 days of the delivery date. Return shipping charges will be paid by the customer.

If the inspection of the item reveals the item to be used, any packaging damaged, or any items missing, the return may be denied. The customer will be responsible for the cost of the return shipping of the item back to the customer.

Returned items must have a copy of the sales receipt and all packaging, including warranty cards, instructions, etc. The merchandise and packaging must be in new condition. Returns must be packed inside a shipping carton with adequate packing.

Return Address:

Brick & Mortar Store: 6501 South CongressSuite 1-101 Austin Texas 78745

NO RETURNS WILL BE ACCEPTED FOR:

CHEMICALS
LIQUIDS
AEROSOLS
CLIPPER/TRIMMER BLADES
SCISSORS/SHEARS
RAZORS/RAZOR HOLDERS


For more information please visit our Return Policy.

DELIVERY

When can I expect my order?
Delivery guaranteed before end of day on your shop’s route day!

Please check our Delivery Policy for more informations!
What will shipping cost me?
If your order exceeds $25, you will receive free shipping on all products.
Can i choose Shipping to my address?
No, this site only offers Mobile Truck Supply deliveries.

If you would want your order shipped to your address, please visit our Brick & Mortar Store Shop: www.
Do You Deliver Internationally?
Sorry, we do not offer international delivery at this time.

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